Program Policies

/Program Policies
Program Policies2018-02-04T00:14:46+00:00

Please read carefully! Your registration in our program constitutes you have read, understand and will adhere to our policies.

Behavior Management and Safety Policy: For the safety and enjoyment of all the children we have the following policy in place:

At Kids Drone Zone we understand that every child is different and brings their own set of tools, needs and experience to every class. We do expect the students to be on their best behavior during their time with us, but also realize that some students may have conditions and circumstances that may make this task unusually difficult on any given day.  Parents and their student(s) are expected to comply with all program rules and regulations in addition to the Behavior Management Policy.  Our goal is to make sure the entire class is benefiting and enjoying the time spent with us. Any discipline issues we may come across are handle on an individual basis so that we can take into consideration all sides and aspects of the situation. We don’t cookie cut our discipline policy because we know, no two kids are alike and we don’t won’t to treat them that way.  Solutions may include, one-on-one with student, time away to cool down, parent assistance on reinforcement of class guidelines, separation of conflicting students, extra assistance brought in to help when needed, and more. If the situation involves physically touching or threatening, verbal abuse or threats, and other physical or verbal behavior that may be viewed as bullying or endangering other scholars, the scholar can be removed from the program without warning.  Extreme circumstances may warrant dismissing a child from a class because of conduct. Our goal is to make sure that scholars are learning, growing and having fun, while at the same time being considerate and mindful of those around them. To help us with this, we ask the parents to let us know of any learning or other limitations/concerns prior to the first session that way we will be aware of the needs of your child and the others in the class. We reserve the right to disenroll your scholar from the Program at any time.

Scholars who consistently do not follow safety rules will be removed from the program. If your child should create a disturbance and become unmanageable, or require to have a parent or guardian pick up your child, they will be removed from the program. Future attendance in the program will be reviewed on a case-by-case basis.

A child may be immediately dismissed from the program if the child’s behavior is determined to be detrimental to the child or to the well-being of others in the program.  Immediate dismissal of an entire family may occur in the event of inappropriate behavior of parents.  Adults are expected to model the desired behavior that is expected of the children.  Profanity, threats, or disruptive behavior will not be tolerated.

A child who is dismissed due to behavior issues will no longer be eligible to attend at any time.

There will be NO refunds if your child/ren is/are released from any program or if the family is removed from the program.

Program Policy: Kids Drone Zone® reserves the right to cancel or alter some aspect of a program, including program itinerary, dates, location or duration, as a result of unforeseen circumstances, or for any other reason. Kids Drone Zone® is not responsible for costs incurred.

Withdrawal from the Program

As a courtesy, the program coordinator should be notified ten days in advance of the date a child is to be withdrawn. Failure to do so may result in additional tuition being charged and non-re-admittance.

Absences-Parents should contact the program if a child will not attend an upcoming session.  Please contact the program coordinator via email.  There are no refunds for missed classes. Repeated missed classes, failure to pay on time, and non-payment may result in your students’ slot being given to another student or removed from the program.

Emails: Parents/Guardians need to submit all inquiries via email.

Computer Use

The equipment and software that the students use remains with Kids Drone Zone.

Computer users agree not to do anything that changes the current computer configurations. This includes installing programs or updates of any kind, adding or changing passwords to programs or sign on screens, changing hardware or operating system configurations in any way, and downloading software (except during coding). Users may NOT change the desktop wallpaper and resolution. Any alterations require the permission of an instructor. Users also agree not to attempt to gain access to other computers on the store’s Local Area Network, or to attempt to gain access to other computers, or unauthorized sites, over the internet in an illegal manner.

Users may access the internet for legitimate uses (research, designs). Users may not access any sites that include nudity, sexual content, inappropriate language, hate speech, content demeaning to individuals or groups, graphic images, or other content inappropriate for youth.

Fee Payments: For those activities where payment in advance has not been received, payment in full is expected at the time of drop off/program start time. Scholars will not be allowed to attend any sessions, or special events including field trips, if all payments due have not been submitted.

Full payment is required to reserve a space in a program.

Transporting Children– Kids Drone Zone does not provide transportation.

Food and Beverages: Food and beverages are not allowed during class.

Leadership Roles: Scholars are encouraged to take leadership roles. Scholars who do not exemplify good leadership will be removed from their position.

Program Late Pick – Up Policy:  We have a strict late pick-up policy.  All student(s) should be picked up promptly at the appropriate time.  When parents are late to pick up their children it causes hardships for Kids Drone Zone because we are unable to leave at the end of their scheduled shift. We have classes, families and regular commitments for which they are responsible. It can also be distressing for children to be pick up late. Late pick-up is not a normal program option and should be considered an exceptional occurrence.

Chronic late pick-ups will be up for review to be removed from the program at our discretion. Please be considerate of our staff in following the program times.

If a parent or authorized adult will be late, it is their responsibility to notify us via phone call and text message as soon as possible prior to being late.

We understand that emergencies arise. We also understand that traffic can be challenging or hectic, but expect all children to be picked up on time. Traffic issues and other reasons do not excuse the late fee that will be charged. When your child is picked up late, our staff is required to remain working, therefore, unable to attend to their commitments.

*Late fees will be applied accordingly:  A late fee will be assessed immediately if the parent/authorized contact arrives after five minutes of class ending. Late fees commence starting at 6 minutes past class time.  The following is the price list for late pick up: 1-5 minutes – free, 5-10 minutes – $35, $5 for each minute thereafter.  Failure to pay late fees may result in your student/s being disenrolled and collection will commence.

*There are NO Exceptions to the policies noted above (even in the most extreme cases of emergency, injury or sickness).

We are happy to provide this program, but would appreciate you honoring our policy. Thank you for your commitment to be on time to pick- up your child at the mandated time.

Class cancellations: If the facility where the activity is held is closed due to inclement weather or some other reason, Kids Drone Zone will not hold class that day. This is for the safety of your children and family and us. In the case of inclement weather only, one make up session will be scheduled. Multiple make up sessions will NOT be scheduled.

Refund Policy:  Refunds will not be given. There are no refunds for missed classes. Kids Drone Zone reserves the right to cancel the program if a suitable number of participants fail to enroll or maintain enrollment.

Payment Policy: Payment for the program is due in full upon registration and monthly session fees are due by the first of the month. Late fees are due immediately. Scholar’s whose payment is not current will NOT be allowed to attend any sessions until all payment’s have been submitted.

Collection Policy:  It is the policy of Kids Drone Zone to pursue collection of Program Fee balances from parents. Collection procedures will be applied consistently and fairly for all parents. All collection procedures will comply with applicable laws.  Collection agencies and law firms may be enlisted only after all reasonable collection and payment options have been exhausted. Agencies may help resolve accounts for services where patients are uncooperative in making payments, have not made appropriate payments.

Filming and Photography:  By enrolling your student(s) in any of Kids Drone Zone programs/events, you consent to interview(s), photography, audio recording, video recording and its/their release, publication, exhibition, or reproduction to be used for news, web casts, promotional purposes, telecasts, publications, advertising, inclusion on websites, social media, or any other purpose by Kids Drone Zone and its affiliates and representatives. Images, photos and/or videos may be used to promote similar Kids Drone Zone events in the future, highlight the event and exhibit the capabilities of Kids Drone Zone. You release Kids Drone Zone, its officers and employees, and each and all persons involved from any liability connected with the taking, recording, digitizing, or publication and use of interviews, photographs, computer images, video and/or or sound recordings.

By enrolling your student(s) in any of Kids Drone Zone programs/events, you waive all rights you may have to any claims for payment or royalties in connection with any use, exhibition, streaming, web casting, televising, or other publication of these materials, regardless of the purpose or sponsoring of such use, exhibiting, broadcasting, web casting, or other publication irrespective of whether a fee for admission or sponsorship is charged. You also waive any right to any compensation for any of the later, inspect or approve any photographs/film/videotapes/electronic representations and/or sound/audio recordings made of me or my child(ren) or family taken by Kids Drone Zone or the person or entity designated to do so by Kids Drone Zone.

You have been fully informed of your consent, waiver of liability, and release before entering the event.

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